tag:humaansstatus.io,2005:/history Humaans Status - Incident history 2026-02-11T08:58:10.183+00:00 Humaans tag:humaansstatus.io,2005:Incident/cmlhsrssj001axvc3y3aqvk77 2026-02-11T08:58:10.183+00:00 2026-02-11T08:58:10.183+00:00 Web application unavailable Type: Incident

Duration: 1 hour and 30 minutes

Affected Components: Platform, API

Feb 11, 08:58:10 GMT+0
Investigating - We are currently investigating this incident..

Feb 11, 09:38:02 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 11, 10:28:36 GMT+0
Resolved - This incident has been resolved..

]]> tag:humaansstatus.io,2005:Incident/cmkbfayfm0txhu3sg84qx6mce 2026-01-12T15:44:00.000+00:00 2026-01-12T15:44:00.000+00:00 We're experiencing application crashes Type: Incident

Duration: 1 day, 19 hours and 58 minutes

Affected Components: Platform, API

Jan 12, 15:44:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 12, 17:42:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 14, 11:41:49 GMT+0
Resolved - This incident has been resolved..

]]> tag:humaansstatus.io,2005:Incident/cmfv8vvcn003p3bl4612khv93 2025-09-22T14:52:00.304+00:00 2025-09-22T14:52:00.304+00:00 Web application unavailable Type: Incident

Duration: 7 minutes

Affected Components: Website

Sep 22, 14:52:00 GMT+0
Investigating - The web application is currently unavailable to all users - we are investigating the issue..

Sep 22, 14:58:32 GMT+0
Resolved - This incident has been resolved..

]]> tag:humaansstatus.io,2005:Incident/cmd4nfqym0039y8blw3ka70an 2025-07-15T14:50:10.318+00:00 2025-07-15T14:50:10.318+00:00 Directory, Who's Away pages failing to load Type: Incident

Duration: 31 minutes

Affected Components: Website

Jul 15, 14:50:10 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 15, 15:14:59 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 15, 15:21:39 GMT+0
Resolved - This incident has been resolved..

]]> tag:humaansstatus.io,2005:Incident/cmbtq0aze001uabtgk9nk3al2 2025-06-12T18:36:58.892+00:00 2025-06-12T18:36:58.892+00:00 Major cloud provider outage Type: Incident

Duration: 2 hours and 20 minutes

Affected Components: API, Platform

Jun 12, 18:36:58 GMT+0
Identified - There is an ongoing major cloud provider outage affecting Google, Amazon, Cloudflare and more affecting multiple internet services. This might lead to interruptions of some services on our platform. We're monitoring the events..

Jun 12, 20:56:48 GMT+0
Resolved - The upstream Google Cloud incident has been resolved. Our platform continues being operational..

]]> tag:humaansstatus.io,2005:Incident/cm9iyyu1u00begord8bf2zejv 2025-04-15T20:38:00.000+00:00 2025-04-15T20:38:00.000+00:00 App is not accessible Type: Incident

Duration: 47 minutes

Affected Components: Platform, API

Apr 15, 20:38:00 GMT+0
Investigating - We are currently investigating this incident..

Apr 15, 21:20:57 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 15, 21:24:52 GMT+0
Resolved - This incident has been resolved..

]]> tag:humaansstatus.io,2005:Incident/cm9ehg5a500lto33i0g4jjw8d 2025-04-12T16:58:00.000+00:00 2025-04-12T17:46:37.164+00:00 App is not accessible Type: Incident

Duration: 49 minutes

Affected Components: Platform, API

Apr 12, 17:46:37 GMT+0
Resolved - This incident has been resolved..

Apr 12, 17:34:15 GMT+0
Monitoring - We have restored the service and are currently monitoring the result..

Apr 12, 16:58:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:humaansstatus.io,2005:Incident/cm335l8ec0026ezbkdqvuj76w 2024-11-04T15:05:44.072+00:00 2024-11-04T15:27:27.874+00:00 Application and API is unavailable Type: Incident

Duration: 1 hour and 4 minutes

Affected Components: Platform, API

Nov 4, 15:27:27 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 4, 15:05:44 GMT+0
Investigating - We are currently investigating this incident..

Nov 4, 16:09:16 GMT+0
Resolved - This incident has been resolved..

]]> tag:humaansstatus.io,2005:Incident/clxyqlnaj24842b9n20gfqesz1 2024-06-28T11:50:00.000+00:00 2024-06-28T11:50:00.000+00:00 Application and API is unavailable Type: Incident

Affected Components: Website, Platform, API

Jun 28, 11:50:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:humaansstatus.io,2005:Incident/clxbw258z1347b8of749v5yuh 2024-06-12T13:50:38.282+00:00 2024-06-12T16:01:34.564+00:00 Application and API is unavailable Type: Incident

Duration: 2 hours and 11 minutes

Affected Components: Platform, API

Jun 12, 16:01:34 GMT+0
Resolved - This incident has been resolved..

Jun 12, 14:57:18 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 12, 13:50:38 GMT+0
Investigating - We are currently investigating this incident..

Jun 12, 14:30:36 GMT+0
Identified - We are continuing to work on a fix for this incident..

]]> tag:humaansstatus.io,2005:Incident/clteke1q521592bdo33bp4ho3w 2024-03-05T16:08:27.754+00:00 2024-03-05T16:08:27.754+00:00 Sign in with Google not working for some users Type: Incident

Duration: 27 minutes

Affected Components: Platform

Mar 5, 16:08:27 GMT+0
Investigating - We are currently investigating this incident. It looks to be related to a widespread login issue that Google services are experiencing..

Mar 5, 16:35:29 GMT+0
Resolved - This incident has been resolved..

]]> tag:humaansstatus.io,2005:Incident/clt5on804112210cgoa4hu3la8m 2024-02-28T10:57:38.476+00:00 2024-02-28T16:29:29.383+00:00 Some users aren't able to login with "Sign in with Google" option Type: Incident

Duration: 5 hours and 32 minutes

Affected Components: Platform

Feb 28, 16:29:29 GMT+0
Resolved - This incident has been resolved..

Feb 28, 12:05:46 GMT+0
Monitoring - Users are able to login with "Sign in with Google" option again. We're monitoring the situation..

Feb 28, 10:57:38 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:humaansstatus.io,2005:Incident/clsvvv7ac17050bioslhudn8lm 2024-02-21T11:08:00.000+00:00 2024-02-22T10:33:24.777+00:00 Application and API are experiencing degraded performance Type: Incident

Duration: 23 hours and 23 minutes

Affected Components: Platform, API

Feb 22, 10:33:24 GMT+0
Resolved - We have stabilised the application and addressed the root cause of the issue..

Feb 21, 11:08:00 GMT+0
Investigating - We are currently investigating this incident..

Feb 21, 16:22:35 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 21, 17:08:00 GMT+0
Monitoring - We identified the issue and are in the process of deploying a fix to address it. The app is currently stable with no noticeable performance impact..

]]> tag:humaansstatus.io,2005:Incident/clsojm6zd208110bfog7290pl60 2024-02-16T11:04:47.044+00:00 2024-02-16T14:43:36.952+00:00 Degraded performance on workflow enrolment and platform notifications Type: Incident

Duration: 3 hours and 39 minutes

Affected Components: Platform

Feb 16, 14:43:36 GMT+0
Resolved - This incident has been resolved..

Feb 16, 11:04:47 GMT+0
Investigating - We are currently experiencing delays in the processing of new workflow enrolments and platform notifications.

Feb 16, 11:44:34 GMT+0
Monitoring - We have deployed a fix and delayed enrolments and notifications are being processed.

]]> tag:humaansstatus.io,2005:Incident/cls306qa411915c8oh6tdtmqa8 2024-02-01T09:17:43.732+00:00 2024-02-01T09:17:43.732+00:00 Some users aren't able to login with "Sign in with Microsoft" option Type: Incident

Duration: 1 hour and 34 minutes

Affected Components: Platform

Feb 1, 09:17:43 GMT+0
Identified - We have identified the issue and are working on the fix..

Feb 1, 10:51:24 GMT+0
Resolved - The issue has been fixed, logging in with "Sign in with Microsoft" option is working once again..

]]> tag:humaansstatus.io,2005:Incident/clqzha4g523930ban73vgbrba7 2024-01-04T17:25:28.438+00:00 2024-01-04T17:25:28.438+00:00 Declining time away bookings approves them Type: Incident

Duration: 16 hours and 6 minutes

Affected Components: Platform, API

Jan 4, 17:25:28 GMT+0
Investigating - We identified an issue where declining a time away entry approves it instead. We are currently investigating this issue and working on a fix..

Jan 4, 19:02:53 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Approving and declining time away bookings should work as expected again..

Jan 5, 09:31:00 GMT+0
Resolved - This incident has been resolved. Declining time away requests should work as expected now. We will reach out to you if the time away entries in your account were affected. Otherwise - no further action is needed..

]]> tag:humaansstatus.io,2005:Incident/clqxo4yxl11110bsonqygbz4w8 2024-01-03T10:25:00.000+00:00 2024-01-03T10:25:00.000+00:00 PDF attachments of documents not visible Type: Incident

Affected Components: Platform, API

Jan 3, 10:25:00 GMT+0
Resolved - On January 2nd 2:12 GMT we experienced an issue with the Humaans application that caused the PDF attachments in Identification and Documents sections of the profile to not be visible. This in turn triggered a series of email notifications on the morning of January 3rd with the subject “Your profile is incomplete” asking users to re-upload their Identification documents. The issue was reported on January 3rd 9:06 GMT and the fix was released at 10:25 GMT restoring visibility to all identification and document attachments. All identifications and documents are now showing as expected and no further action is needed..

]]> tag:humaansstatus.io,2005:Incident/clkcbecsn590126caocv854h4jh 2023-07-21T07:44:00.000+00:00 2023-07-21T13:56:18.545+00:00 Unable to book time away Type: Incident

Duration: 6 hours and 12 minutes

Affected Components: Platform

Jul 21, 13:56:18 GMT+0
Resolved - This incident has been resolved..

Jul 21, 09:14:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 21, 07:44:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

]]> tag:humaansstatus.io,2005:Incident/clj6wxx0x297090c9oft46jtt76 2023-06-22T09:00:37.409+00:00 2023-06-22T10:07:05.567+00:00 Application and API are intermittently unavailable Type: Incident

Duration: 2 hours

Affected Components: Platform, API

Jun 22, 10:07:05 GMT+0
Resolved - This incident has been resolved..

Jun 22, 08:47:00 GMT+0
Identified - We have a fix for the issue that is currently being applied..

Jun 22, 08:07:00 GMT+0
Investigating - We are currently investigating this incident..

Jun 22, 09:14:09 GMT+0
Monitoring - We have implemented a fix and are currently monitoring the result..

]]> tag:humaansstatus.io,2005:Incident/clhry1jom13557oxn2tirf8tdz 2023-05-17T16:41:00.000+00:00 2023-05-17T16:41:00.000+00:00 Microsoft SSO is not working Type: Incident

Duration: 2 days, 15 hours and 30 minutes

Affected Components: Platform

May 17, 16:41:00 GMT+0
Investigating - We are currently investigating this incident..

May 17, 17:25:22 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 17, 17:44:29 GMT+0
Resolved - This incident has been resolved. Microsoft SSO is working now..

]]> tag:humaansstatus.io,2005:Incident/clg6x4djc369057pwon4y5ldao7 2023-04-07T18:30:00.000+00:00 2023-04-07T19:53:35.331+00:00 Application and API is unavailable Type: Incident

Duration: 1 hour and 24 minutes

Affected Components: Platform, API

Apr 7, 19:53:35 GMT+0
Resolved - This incident has been resolved..

Apr 7, 18:30:00 GMT+0
Identified - We're investigating a database issue causing application to be unavailable and are working on a fix for this incident..

Apr 7, 19:40:53 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

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