Application and API are experiencing degraded performance

Resolved

Operational

Started over 2 years agoFebruary 21, 2024Lasted about 23 hoursFebruary 21, 202411:08 AMFebruary 22, 202410:31 AMUTC

Affected

Platform

API

Updates

Resolved
February 22, 2024 at 10:33 AMUTC
Resolved
February 22, 2024 at 10:33 AMUTC
We have stabilised the application and addressed the root cause of the issue.
Monitoring
February 21, 2024 at 5:08 PMUTC
Monitoring
February 21, 2024 at 5:08 PMUTC
We identified the issue and are in the process of deploying a fix to address it. The app is currently stable with no noticeable performance impact.
Identified
February 21, 2024 at 4:22 PMUTC
Identified
February 21, 2024 at 4:22 PMUTC
We are continuing to work on a fix for this incident.
Investigating
February 21, 2024 at 11:08 AMUTC
Investigating
February 21, 2024 at 11:08 AMUTC
We are currently investigating this incident.

Humaans - Application and API are experiencing degraded performance – Incident details